Average Score (317 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

317 Ratings

4.9 Average

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  • Angela D.08-30-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Waited two days for service to be complete, was only expecting one day drop off. Had to keep calling to get info and get it done the next day.

  • Theresa S.08-29-2025

    TYPE:ServiceMODEL:TiguanYEAR:2020

    Service staff and technicians are always helpful and pleasant.

  • Michael G.08-25-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

  • Monique S.08-24-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019

  • Clark N.08-23-2025

    TYPE:ServiceMODEL:ID.4YEAR:2022

    Service was first rate!

  • Jan P.08-22-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

    I was able to get a loaner car and keep it until my car was ready to be picked up. The staff was friendly. The work was done and courteously explained.

  • Richard K.08-18-2025

    TYPE:ServiceMODEL:ID.4YEAR:2024

    Everything about the visit went as expected. The work was done on-time and professionally. The staff was excellent.

  • Amy M.08-17-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

    Everyone is welcoming and kind.

  • Dawn C.08-17-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

  • James W.08-17-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024