Average Score (313 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

313 Ratings

4.9 Average

Models
Types of Survey
Filter by
  • Mary G.09-30-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

  • Carolyn M.09-29-2025

    TYPE:ServiceMODEL:ID.4YEAR:2021

  • Esthela G.09-29-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

  • Anthony M.09-27-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Quick Service.

  • Christine W.09-20-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    Great service!!

  • Richard B.09-18-2025

    TYPE:ServiceMODEL:JettaYEAR:2020

    All good!

  • Tamalon R.09-18-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2021

    I brought my car in for a check engine light and all they did was turn the light off and told me there was nothing wrong with it.And wanted to charge me over two hundred dollars! I took my car to an auto parts store where they did the same diagnosis (for free) with the check engine light and told me I needed a spark plug. When I asked them about it being covered under my warranty, they told me That my deductible was one hundred dollars and d that I could just give them that amount which I know for certain they did not contact my warranty company. Seems like a racket to me.And if my check engine light comes on again, I will not be bringing it back there again. I feel that they rip off women who don't know any better.

  • Min Seong K.09-15-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

    Excellent service!

  • Glen R.09-15-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

    Prompt service and fixed the problem

  • Nevin S.09-15-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    In and out in an hour and everything was taken care of. Friendly staff.