Average Score (287 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

287 Ratings

4.9 Average

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  • Steven B.06-20-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    Outstanding service department…. Very helpful but important very knowledgeable….. won’t go anywhere but Langan…..

  • Donna L.06-15-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

    Friendly staff, fast service and a really nice waiting area. An overall good experience

  • Carol P.06-15-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2024

    Everyone is pleasant and efficient

  • Richard K.06-14-2025

    TYPE:ServiceMODEL:ID.4YEAR:2024

    Easy to get the appointment. Easy drop off and pick up. No issues at all.

  • Austin W.06-14-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2023

    Quick and painless service and friendly employees

  • John C.06-13-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

    Very good. All expectations met or exceeded.

  • Raphael S.06-13-2025

    TYPE:SalesMODEL:JettaYEAR:2025

    Frank our salesman was excellent and extremely helpful and professional throughout the process Also what a breath of fresh air not to be harassed for add ons sales

  • Diane T.06-12-2025

    TYPE:ServiceMODEL:TiguanYEAR:2020

  • John H.06-09-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2020

  • Paul S.06-09-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021