Average Score (287 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

287 Ratings

4.9 Average

Models
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  • Simon B.05-12-2025

    TYPE:SalesMODEL:JettaYEAR:2025

  • Molly W.05-12-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019

  • Vincent D.05-12-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

  • Alexa M.05-11-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    Service appointments are easy to book the staff is helpful.

  • Miles W.05-09-2025

    TYPE:ServiceMODEL:GolfYEAR:2020

    I can in for a wheel noise issue. Tires less than one year old. Advisor diagnosed as tire wear due to bad alignment. Only solution offered was 4 new tires and alignment for $1000. When I said I’d like to get some more wear out of nearly-new tires he did not suggest fixing alignment first and replacing tires later, which I figured out I could do with a little internet research. So I paid you $200 to diagnose a problem, the paid Firestone $200 to actually fix it. Thanks for nothing.

  • Kyle F.05-07-2025

    TYPE:SalesMODEL:ID.4YEAR:2025

  • Barry C.05-06-2025

    TYPE:ServiceMODEL:ArteonYEAR:2021

    Long time customer and will remain as one because the service received is top notch!

  • Jacqueline G.05-02-2025

    TYPE:ServiceMODEL:ArteonYEAR:2022

  • Alexander D.05-01-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

  • David G.04-30-2025

    TYPE:ServiceMODEL:JettaYEAR:2024