Average Score (287 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

287 Ratings

4.9 Average

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  • Roger D.04-06-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

    Always amazing customer service and sales people.

  • Stacey R.04-05-2025

    TYPE:ServiceMODEL:TiguanYEAR:2020

    Great team in the service department!

  • Ann A.04-05-2025

    TYPE:SalesMODEL:JettaYEAR:2025

  • Oscar B.04-03-2025

    TYPE:ServiceMODEL:Jetta GLIYEAR:2021

  • Brian G.03-31-2025

    TYPE:ServiceMODEL:Golf SportWagenYEAR:2018

    Great job going over everything and taking care of some issues recently plaguing my daily commute. Thank you! The coffee was excellent and the staff are wonderful people.

  • Karen L.03-16-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

    I had an appointment; I signed in prior to the appointment time. The dealership serviced my vehicle in a reasonable amount of time. It was quick and easy and the staff were friendly. Great experience!

  • Christen P.03-16-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    Gene Langan of Glastonbury has been my go to location for all of my VW needs. Customer service was great, and it’s nice to have a place I can trust to take care of my vehicle.

  • Theresa S.03-14-2025

    TYPE:ServiceMODEL:TiguanYEAR:2020

  • James W.03-12-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

  • Betty R.03-12-2025

    TYPE:ServiceMODEL:JettaYEAR:2024

    Friendly staff