Average Score (287 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

287 Ratings

4.9 Average

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  • James R.03-08-2025

    TYPE:ServiceMODEL:ID.4YEAR:2021

    Service required more estimated time for software downloads so they got me a loaner car

  • Ernest M.03-07-2025

    TYPE:SalesMODEL:TiguanYEAR:2024

    no improvment needed frank was very good with everything

  • John F.03-06-2025

    TYPE:SalesMODEL:JettaYEAR:2025

    Nothing the sales person was very helpful and explained everything

  • Susan W.03-06-2025

    TYPE:ServiceMODEL:BeetleYEAR:2019

    Every part of the transaction was perfect. Well run, polite , efficient.

  • William S.03-06-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

  • Thomas F.03-05-2025

    TYPE:ServiceMODEL:PassatYEAR:2018

    Fast service

  • Richard K.03-05-2025

    TYPE:ServiceMODEL:ID.4YEAR:2024

    Great service experience. Car needed recall work, it was completed and I had a loaner for the duration.

  • Joo Yi A.03-03-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

  • Donald C.03-03-2025

    TYPE:ServiceMODEL:ArteonYEAR:2022

    Easy to make an appointment. Explained the services and the work was done in a reasonable time. Had to schedule a second appointment to correct an issue that will require additional troubleshooting time.

  • Ann A.03-02-2025

    TYPE:SalesMODEL:JettaYEAR:2025

    Everyone at the dealership is very kind and understanding. My 14 yr oldPassat needed some expensive repairs and the service manager helped me make a decision about repairing or buying a new car.