TYPE:ServiceMODEL:ID.4YEAR:2023
Work was done on time, and correctly, the loaner car was good
Average Score (287 reviews):4.9
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:SalesMODEL:TiguanYEAR:2024
TYPE:ServiceMODEL:Golf SportWagenYEAR:2019
Unnecessary fluid changes costing me hundreds of dollars
TYPE:ServiceMODEL:TiguanYEAR:2018
I challenged the sales department in making sure the repair was necessary and they worked with me on that as well as answered questions and the technician also described the situation in a video in the shop.
TYPE:ServiceMODEL:AtlasYEAR:2023
TYPE:ServiceMODEL:TiguanYEAR:2018
TYPE:ServiceMODEL:TiguanYEAR:2019
Great customer service
TYPE:ServiceMODEL:TiguanYEAR:2024
The service rep did not tell me the lounge was upstairs when I checked in. Since it was my first visit for service they should have known. As it was, spent a hour with your sales people buzzing around me.
TYPE:ServiceMODEL:AtlasYEAR:2022
They are always very nice and transparent about what they are going to do and how much it'll cost. I always feel comfortable bringing my car and I trust them
TYPE:ServiceMODEL:JettaYEAR:2024