Average Score (287 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

287 Ratings

4.9 Average

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  • Rebecca D.02-13-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

  • Lynn D.02-11-2025

    TYPE:ServiceMODEL:Golf AlltrackYEAR:2018

  • Gary P.02-08-2025

    TYPE:ServiceMODEL:ID.4YEAR:2022

    Excellent service all the way around

  • Pamela V.02-08-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

  • Charles A.02-06-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2023

  • Robert W.02-06-2025

    TYPE:SalesMODEL:TiguanYEAR:2024

    Quick transaction with no pressure to purchase additional services

  • Tierney M.02-04-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

    Troy was able to get the many issues with my car resolved on the same day, which was amazing. He came to the waiting area multiple times to let me know the status, which was very helpful. The waiting area was amazing too - having chairs with desks attachments meant I was able to easily work while I waited. Everyone was friendly and helpful.

  • Russell K.02-03-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

  • Paul C.02-03-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

    Frankly, for the price that I paid for the oil change, I was expecting a little bit more with the service. The car appear to be vacuumed out, no indication if other fluids were topped off, which is standard for other places. I know that one of my tire air valve covers were missing. Again would expect a higher level of detail for the price paid

  • David W.02-01-2025

    TYPE:ServiceMODEL:Golf RYEAR:2024