Average Score (287 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

287 Ratings

4.9 Average

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  • Derrick R.12-30-2024

    TYPE:ServiceMODEL:TiguanYEAR:2022

    They assessed my cars issue quickly, explained the repair in a way I could understand and corrected the issue in a timely manner.

  • Fred R.12-27-2024

    TYPE:SalesMODEL:Golf RYEAR:2024

    The buying process was very simple.

  • Amelia M.12-25-2024

    TYPE:ServiceMODEL:JettaYEAR:2024

    Great communication, quick service and friendly people make this an exceptional experience.

  • Brenda H.12-25-2024

    TYPE:ServiceMODEL:Golf GTIYEAR:2018

    The TPMS was showing an error; I asked for it to be fixed. Service said it was fixed. It was not. The TPMS still shows error and I'm unable to tell if the tires really need air or not. Just clicking the Reset TPMS option on the infotainment system doesn't clear the error; once driving, it just comes on again in a bit.

  • Derrick B.12-23-2024

    TYPE:ServiceMODEL:TiguanYEAR:2024

    I asked them to check a tire because it was low on air. This happen again this weekend. Had to go spend money on having the tire patched today. They should me the object was in my tire. Not sure why VW didn't find the object.

  • Steven S.12-21-2024

    TYPE:ServiceMODEL:PassatYEAR:2022

    Langan VW service has always been excellent during our visits. Punctual, professional and accommodating.

  • Dorie L.12-18-2024

    TYPE:SalesMODEL:TaosYEAR:2024

    Byram was great to work with. Made the entire process a no brainer!!

  • Sherri P.12-16-2024

    TYPE:ServiceMODEL:JettaYEAR:2019

  • Shakwan J.12-14-2024

    TYPE:ServiceMODEL:TiguanYEAR:2020

  • Christopher L.12-13-2024

    TYPE:ServiceMODEL:TaosYEAR:2022

    I’ve been a Langan customer for nearly 20 years. I remember when service would compare their oil change price with those neighboring oil change companies to show their price was the best. I couldn’t believe my eyes the last time I was in an how much it cost for an oil change, rotating the tires and changing the air filter.