TYPE:ServiceMODEL:JettaYEAR:2019
I am so unhappy with my Volkswagen. I just wish I never bought it.
Average Score (287 reviews):4.9
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:ID.4YEAR:2023
My appointment was on time. the problem I came in with was quickly diagnosed and fixed. I was kept informed along the way, as it took 2 days.
TYPE:ServiceMODEL:JettaYEAR:2019
Troy was excellent to work with. He was flexible and made sure to keep me informed about the repairs that were being done and covered by my insurance company.
TYPE:SalesMODEL:TiguanYEAR:2024
Gene langan VW provided me a pressure free experience. I was actually blown away by how simple my purchase experience was. It was unlike any other auto purchase I have made in my life. My sales person, Byram, made this the easiest purchase to make. Happy to have picked Langan VW and very happy they worked with me to put together a fair deal.
TYPE:ServiceMODEL:TiguanYEAR:2020
Service was great, but design of replacing fog lights should not be reliant on dealer...went to get a fog light bulb at NAPA as we were able to replace our own on the 2009 Jetta. Was told they couldn't sell any to us...they don't stock them, that I had to go through dealer. $58.00 later.... just for a light. The technician said they had to put the car on the lift for the replacement.
TYPE:SalesMODEL:Atlas Cross SportYEAR:2024
Your sales people were very accommodating, they worked with us to reach a satisfactory result.
TYPE:SalesMODEL:Golf GTIYEAR:2024
The whole purchase from the initial contact to the purchase was a laid back, no stress, honest , informative transaction.
TYPE:SalesMODEL:TiguanYEAR:2024
Ease of transaction and car selection
TYPE:ServiceMODEL:AtlasYEAR:2023
TYPE:ServiceMODEL:Jetta GLIYEAR:2023
Always great service