Average Score (287 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

287 Ratings

4.9 Average

Models
Types of Survey
Filter by
  • Frederick M.11-13-2024

    TYPE:ServiceMODEL:ID.4YEAR:2023

    The service was done professionally, and quickly.

  • John C.11-13-2024

    TYPE:SalesMODEL:TaosYEAR:2024

  • Andrew E.11-11-2024

    TYPE:SalesMODEL:TiguanYEAR:2024

  • Robert T.11-11-2024

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2021

  • Kenneth G.11-10-2024

    TYPE:ServiceMODEL:Golf GTIYEAR:2018

  • Christine W.11-08-2024

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

  • Penny C.11-08-2024

    TYPE:ServiceMODEL:JettaYEAR:2019

    My daugther came home for one day from college and mentioned she was concerned about the brakes on her car. I called to see if there was any chance of getting a same day appointment to have them checked and Adam went above and beyond making the time and effort to ensure the car was in safe working order ! It meant the world to me as a parent to know that Adam cared and made that appointment happen. To see the relief and confidence in my daughter as she headed out back to school was priceless. Thank you again Adam for your outstanding customer service and compassion.

  • Theodore J.11-07-2024

    TYPE:ServiceMODEL:TiguanYEAR:2019

    Great staff. Listened to our concerns. Informed us of what service wasn’t needed at that time. Took our car and fixed some minor cosmetic damage in a timely manner. Did a great job and were kind enough to not charge us.

  • Thomas H.11-06-2024

    TYPE:SalesMODEL:TiguanYEAR:2024

    Frank was outstanding and not pushy. He was able to answer all our questions and gave us the best deal.

  • Steven B.11-06-2024

    TYPE:ServiceMODEL:TiguanYEAR:2022