Average Score (318 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

318 Ratings

4.9 Average

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  • John C.08-10-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019

    They were able to replaced the cylinder head

  • Kathleen S.08-08-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

    I'm big on good customer service. I came to Glastonbury because I didn't like Hartford

  • Frances K.08-08-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

    Good service and friendliness. The service reps are great! They are very helpful.

  • Katie F.08-07-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

    Our dealer was wonderful to work with and we were even able to turn in our car a couple months before our lease was up.

  • Cheryl C.08-06-2025

    TYPE:SalesMODEL:TaosYEAR:2025

    Amazing staff! Very easy purchase process!

  • Alejandro A.08-05-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

    Friendly staff. Job was done on a timely manner while I waited.

  • Robert C.08-05-2025

    TYPE:SalesMODEL:JettaYEAR:2025

  • Scott F.08-04-2025

    TYPE:SalesMODEL:ID.4YEAR:2025

    I selected the dealer only because they had the vehicle and the deal I wanted.

  • James K.08-01-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

  • Mary P.07-31-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019

    We have had nothing but trouble with this vehicle since we purchased it. It's been in several times for oil loss issues and it had been in for a/c problems as well.