Average Score (287 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

287 Ratings

4.9 Average

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  • Richard K.08-18-2025

    TYPE:ServiceMODEL:ID.4YEAR:2024

    Everything about the visit went as expected. The work was done on-time and professionally. The staff was excellent.

  • Amy M.08-17-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

    Everyone is welcoming and kind.

  • Dawn C.08-17-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

  • James W.08-17-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

  • Pamela C.08-16-2025

    TYPE:ServiceMODEL:AtlasYEAR:2022

    Prompt, reliable, friendly service.

  • Anthony R.08-15-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

    Easy to schedule service appointment

  • Michelle D.08-15-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Friendly and efficient-enjoyed talking with the technician who was very kind to my son.

  • Jeffrey G.08-14-2025

    TYPE:ServiceMODEL:TaosYEAR:2025

    I was very pleased with the service I got on my car. Very pleased with the persistence of Troy and the team, to finally identify this tricky little problem! And it's fixed, the noise is all gone. Thank you!!

  • Bruce S.08-14-2025

    TYPE:ServiceMODEL:Jetta GLIYEAR:2021

    Friendly and reliable service

  • Leonard I.08-13-2025

    TYPE:ServiceMODEL:TiguanYEAR:2018

    Prompt service. Concerns clearly communicated.