816 New London Turnpike
Glastonbury, CT 06033
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:ID.4YEAR:2021
First of all everyone there is always extremely nice and professional. They took care of all my recall issues much quicker than anticipated. They had a loaner car ready for me which was wonderful. It's always a pleasure doing business with them.
TYPE:ServiceMODEL:TiguanYEAR:2022
TYPE:ServiceMODEL:Golf RYEAR:2024
TYPE:ServiceMODEL:JettaYEAR:2023
The whole experience of having our car serviced was a pleasant one.
TYPE:ServiceMODEL:TaosYEAR:2024
Great service all the way around
TYPE:ServiceMODEL:AtlasYEAR:2023
TYPE:ServiceMODEL:BeetleYEAR:2019
The gentle who works at the service counter was super nice. In the past a young girl who worked the counter I had serval unpleasant encounters. It was nice to have a friendly person greeting me and answering all my questions.
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024
I had an appointment. The desk is courteous, vehicle was ready on time!
TYPE:ServiceMODEL:Jetta GLIYEAR:2025
Put some bottles of water in the customer lounge. My car is running weird but the technicians didn’t find anything.
TYPE:ServiceMODEL:TiguanYEAR:2024
Great waiting area. Good WiFi and good coffee. Was able to do some work while I waited for my vehicle. Everyone I spoke with was very pleasant for first thing in the morning.